Q: If I buy UVLayout can I start using it straight away?
A: Yes, after completing the order, you will receive an email with instructions. If you don’t see the email, check any junk mail collection folders you might have.
Q: How do I buy the Mac OS X version of UVLayout?
A: When you buy a license of UVLayout, you have access to all versions of UVLayout (i.e. Windows, OS X and Linux). You don’t have to select which one you’re buying because you can download and use them all if you want.
Q: I paid but wheres my activation key?
A: If you paid through the 2checkout.com portal and didn’t click the “Finalize Your Order” button on the final page shown after placing your order, then your license key wouldn’t have been generated automatically and we will need to do it manually. If you did click that button, then check any junk mail collection folders you might have for the information.
Q: Who is 2CheckOut?
A: 2CheckOut is an authorized retailer of goods and services provided by headus, and they will accept credit/debit card payments online. If you wish to buy directly from headus, contact us and we’ll email you our bank wire details. Posted paper cheques are not normally accepted, so please contact us if this is your only option.
Q: Can I use a Hobbyist license for commercial work?
A: Yes, there’s no restriction on what you can use a Hobbyist license for. However, its a single user license, so can only be purchased by individuals. Companies buying one or more licenses for multiple users need to purchase Professional licenses.
Q: Can I upgrade a Student or Hobbyist license?
A: Yes, if you purchase a 1 Year Student license now you’ll get a US$100 discount when upgrading that to a Hobbyist or Professional license, and if you buy a Hobbyist license you’ll get a US$100 discount when upgrading it to a Professional license.
Q: Are there any ongoing costs?
A: After 12 months your access to free support and updates expires, but at that point Hobbyist and Professional license holders have the option to extend their support period for a further year. This Support Subscription is US$50 per license per annum, and you can find a payment link for that by logging in to your uvlayout.com account and then go to the Support Details page.
Q: Does upgrading affect the support subscription?
A: If you purchase an upgrade, your support period will be reset, giving you 12 more months of free access.
Q: Do you have floating licenses?
A: Yes, we do; look for them under Professional licenses. Our floating license server software will run on either Mac OS X, Linux or Windows servers. We recommend you test the server software first, so please contact us for evaluation floating licenses before buying.
Q: Do you have a site license?
A: No, but we do have floating licenses; see above.
Q: Do you give a discount for bulk purchases?
A: No, there’s no discount on multiple licenses. However, if you purchase multiple Dongle licenses and select FedEx shipping, you can make a saving. Just enter the number of dongles you want to buy into the order form, and the combined shipping is automatically taken into account.
Q: I dont live in the US. Do you have prices in other currencies?
A: You can select from about a dozen different currencies on the payment page, and the price is then converted from USD and re-displayed. In many cases your currency will be automatically selected based on the location of your IP connection.
Q: I live in Australia. Do you have special prices for local buyers?
A: Yes, you should click here if you are an Australian buyer.
Q: I dont have a credit/debit card. Can I use my PayPal account?
A: Yes, you’ll be given the option to purchase via your PayPal account during the purchase process.